Resume

Work
Experience

2020 - Present

Product Manager at Perculus, Turkey

I'm currently leading the product management process for the B2B video conferencing software with over 2 million users. I planned and executed retirement plans for outdated products, developed new features based on industry needs, and increased new feature adoption rates by 30%. I also built a B2C sales channel, partnered with sales and marketing teams for EMEA expansion, and managed key clients from various industries. Additionally, I conducted customer feedback meetings to address sector-wide pain points.

Jun - Sep 2019

Research Assistant Intern at Ubon Ratchathani University, Thailand

I implemented edTech solutions to improve grading and student tracking in computer science courses. I also designed and taught English lessons to high-achieving high school students. Additionally, I contributed to the development of the science department's web platform and worked on a Thai language NLP project for plagiarism detection.

2018 - 2021

Student Teaching Assistant at MEF University, Turkey

I led the acquisition and implementation of MOOC platforms as the main contact. I analyzed, implemented, and optimized edTech platforms like H5P and Persuall. I automated support desk processes, reducing support requests by over 400 annually and improving response times. I also presented industry and technology advancements to the university's rectorate.

Education

2017 - 2021

MEF Universtiy | Bachelor's Degree

Computer Engineering.

Final Project: Non-invasive sleep apnea detection with LeNet-5 CNN architecture. Using ECG and EMG sensors.

Skills
& Expertise

Product Management and Product Strategy
User Experience (UX) Design
Requirements and agile roadmap planning
GA4 & Amplitude
Product & Competitor Research
Conflict Management
User Research & Validation
SQL, Python
Confluence, Jira, ScriptRunner
Figma, Axure, Justinmind, Adobe XD